Question 1

Where is Tartan Pharmacy located?

Accepted Answer

Tartan Pharmacy is located at 1 Tartan Drive, Unit 4, Nepean (Ottawa), ON K2J 2W7 — near the Tartan Drive and Strandherd area in south Nepean/Barrhaven. Free parking is available on site.

Question 2

What are Tartan Pharmacy's hours?

Accepted Answer

Tartan Pharmacy is open Monday to Friday, 9 AM to 5 PM. We are closed on weekends and statutory holidays.

Question 3

Does Tartan Pharmacy offer free delivery?

Accepted Answer

Yes! Tartan Pharmacy offers free prescription delivery throughout Ottawa and Nepean. Same-day delivery is available for requests submitted before 10 AM.

Question 4

Can I transfer my prescriptions to Tartan Pharmacy?

Accepted Answer

Yes — transferring is easy and we handle all the paperwork. Use our online transfer form at tartanpharmacy.ca/rx-refills, or call us at 613-823-8030. Just provide your current pharmacy's name and phone number and we take care of the rest.

Question 5

Does Tartan Pharmacy offer travel vaccines?

Accepted Answer

Yes. Tartan Pharmacy is a certified Travel Vaccine Clinic and Yellow Fever Administration Centre serving all of Ottawa, Nepean, and Barrhaven. We offer 30-minute destination-specific consultations covering 20+ travel vaccines, antimalarials, traveller's diarrhea treatment, and ICVP yellow card certificates.

Question 6

Can a pharmacist treat minor ailments without a doctor?

Accepted Answer

Yes. Under Ontario's expanded pharmacy scope, Tartan Pharmacy pharmacists can assess and prescribe for 19 minor ailments including UTIs, cold sores, acne, hay fever, pink eye, eczema, heartburn, and more — no appointment or doctor referral needed.

Question 7

What is Tartan Pharmacy's dispensing fee?

Accepted Answer

Tartan Pharmacy's dispensing fee is $13.99 per prescription — one of the most competitive rates in Ottawa.

Question 8

Does Tartan Pharmacy offer direct billing to insurance?

Accepted Answer

Yes. Tartan Pharmacy direct bills most major insurance plans including Green Shield, Sun Life, Manulife, Great-West Life, Desjardins, SSQ, Equitable Life, ODB, Trillium, and NIHB.

Question 9

Does Tartan Pharmacy offer compounding?

Accepted Answer

Yes. Tartan Pharmacy offers full custom compounding including unique dose strengths, allergen-free formulations, paediatric flavouring, topical creams, transdermal preparations, and sublingual formulations.

Question 10

How do I book a flu shot at Tartan Pharmacy?

Accepted Answer

Walk-ins are welcome for flu shots during business hours (Mon–Fri 9–5). You can also book online at tartanpharmacy.ca/book or call 613-823-8030.

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